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At Joe Machens, our buying experience replicates that of one we would want to experience ourselves. We make you part of the Machens family the moment you walk in the door. We make the process quick, easy and fair. When you walk in, it is a no pressure, no hassle, no obligation, enjoyable experience.

Yes. At Joe Machens we enjoy the personal interaction we receive when you walk into our dealership, but we also understand how busy your life can be. So we are flexible and in order to accommodate to your schedule we offer purchases through the phone and online. Please contact our dealership and we will accommodate the needs of you, our customer.

Almost all of our lenders have a college graduate program. This may be in the form of a rebate or this could qualify you for preferred finance rates. Some stipulations will apply.

We are priced very competitively. We are the largest automotive organization in the Midwest and this allows flexibility in pricing. We value you as a customer and understand that you value the money you work hard for.

We value each trade on an independent scale. We look at multiple aspects but to name a few: year, condition, and current market value. Our pre-owned managers always complete a thorough assessment of your vehicle. After inspection of the vehicle and a quick test drive we are well prepared to give you top trade in value for your vehicle.

By contacting any of our dealerships and then requesting the parts department. All our dealerships are prepared to search our system to see if we have the part in stock and if we do not, they are also prepared to get the part ordered immediately to ensure quick delivery. Joe Machens Automotive Group Parts Department  866-907-0339.

Definitely. Currently Joe Machens Dealerships carry eleven different brands and our authorized service departments would be happy to help with your automotive needs even though you did not purchase from Joe Machens.

You need to call our Body Shop. We will guide you through the process of working with the insurance company and answer any questions you still have. After you have brought the vehicle to our Body Shop we will work diligently to return your vehicle to pre-accident condition. We understand this is a stressful time and we will do anything we can to make this a stress-free process.  Joe Machens Body Shop  573-445-8385.

There is a chance your insurance company will cover the cost of a rental vehicle. If they do then the process is very simple. We will help you with accommodations through the Joe Machens Rental Department.  If your insurance does not cover a rental vehicle after collision, we will still help with accommodations. Our Rental Department is located close to our Body Shop and offers competitive weekday and weekend rates on over 100 vehicles.  Joe Machens Rental Department  573-445-4282.

Yes. Many makes and models come to Joe Machens Body Shop because it is the most advanced Auto Body Repair facility in mid-Missouri. We make the process stress free and keep customer satisfaction in mind at all times.