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Safe Auto
, Columbus, OH (800) 723-3288
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Address 4 Easton Oval Columbus, OH 43219 Hours Monday 8 a.m. - 5 p.m. Tuesday 8 a.m. - 5 p.m. Wednesday 8 a.m. - 5 p.m. Thursday 8 a.m. - 5 p.m. Friday 8 a.m. - 5 p.m. Saturday Closed Sunday Closed Business Services Property Insurance, Casualty Insurance
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Business Type: SafeAuto offers you cheap auto insurance rates for high quality coverage that keeps you legal to drive. SafeAuto Insurance Company is a property and casualty insurance carrier based in Columbus, Ohio, that was founded in 1993. Today, the company provides the state minimum insurance coverage to automobile drivers in 14 states including Ohio, Indiana, Kentucky, Georgia, Pennsylvania, South Carolina, Tennessee, Louisiana, Mississippi, Illinois, Missouri, Arizona, Oklahoma and Texas.
Cutting out the middleman - So what makes SafeAuto's approach to car insurance so unique? Simply put, we're a direct-to-consumer auto insurance company. While that may sound complicated, it's really not. It means we don't rely on a middleman to sell SafeAuto coverage. Our licensed professionals are available 24 hours a day, seven days a week in order to help you choose the car insurance policy options that meet your needs.
Understanding Your Circumstances - Like most people nowadays you're trying to make ends meet as best you can. SafeAuto knows there are times when making an auto insurance payment is impossible. We also know that being uninsured can be very expensive and a big hassle if you get caught. That's why we have products and payment options designed to meet your unique needs. Unlike many other insurers, SafeAuto doesn't check your credit scores or subject you to other unnecessary underwriting questions. We can get you car insurance coverage in a couple minutes either by phone at 1-800-SAFEAUTO or online at www.safeauto.com.
Choosing the best car insurance coverage - There's more to the story than the auto insurance savings that come from dealing direct. At SafeAuto Insurance Company, we specialize in the highest quality yet cheap car insurance that meets your state's minimum coverage requirements for auto insurance. This is good news if you're on a tight budget.
How to get a free automobile quote - For a FREE auto insurance rate quote just select "Get a Quote" above or call 1-800-SAFEAUTO anytime. Whether online or over the phone, it's your choice how to buy. Either way, you'll get the exact auto insurance policy you need in as little as 10 minutes. Choosing car insurance from SafeAuto means you'll be able to meet the legal requirements for a price that won't break your budget. It's this philosophy that truly sets us apart. It's how We Keep You Legal For Less! Contact Us - Customer Service: csd@safeauto.com, Claims: cd@safeauto.com, Human Resources: hr@safeauto.com, Marketing: mktg@safeauto.com
If you have a car, then you need insurance. The best car insurance can protect your car from any inconvenience should a likely car accident occur.
Answer Our service philosophy; " The Diamond Principle, A cut above the rest," means that we believe in our promise for service that exceeds the expectation of our customers. This includes all customers, internal and external. We believe that by exceeding our internal customer's expectations they will then exceed the expectation of our external customers. How do we accomplish this? We follow, The " Pillars of Promise." This is our promise to each other as well as our promise to each and every customer. The pillars uphold our service philosophy and they are words that describe our service as caring, professional, knowledgeable, responsive and dedicated. This service philosophy makes us unique in the automobile insurance industry.
Another item that makes us unique is we are here for you 24/7. What this means is we are available to provide you with service 24 hours a day, 7 days a week. In addition, we are open on all national holidays. We are here when you need us, and that is important to both you as our customer and to us in providing you with only the very best service available. Question How does SafeAuto make it easy for our customers to do business with us? Answer You can get your policy started right away by visiting us on the web at http://www.safeauto.com/ or by calling 1-800-SAFEAUTO to speak with a live sales representative. By using our Phone Pay Program, you can make your down-payment or pay your monthly insurance premium over the telephone with your checking account or with a credit/debit card. This saves you time, postage, and ensures that your payment is credited to your account at the time of your telephone call. This feature of our service program is highly utilized by our customers and is one of our most favored services.
Once your policy has been started, we can send your Proof of Insurance right away via fax, e-mail or mail. Contact us for more information on payment options. Question What payment plans do we offer that will help our customers better budget for their expenses? Answer We offer the flexibility of three (3) different payment options to make paying your insurance bill easier.
• Paid in full: In some states we offer a paid in full discount.
• Bi-Monthly Payment Plan: (Pay 33% down, with the remaining two payments due every other month.)
• Monthly Payments: (Our most popular payment method) Pay a down payment and five (5) affordable monthly payments. Question How long does it take us to deliver your new policy to you? Answer Our company standard for issuing a new policy is to mail the policy within three (3) working days after the effective date of your policy. If you need your Proof of Insurance sooner, you can request to have it faxed or e-mailed to you through the Web, our Automated Phone Service or speak directly with one of our Customer Service Representatives. We continually strive to ensure that our representatives are dedicated to getting your policy to you as rapidly as possible. Question How do we determine effective dates of payments?
Answer Payments that are made by using our website, calling SafeAuto, using the automated phone system or speaking to one of our Customer Service Representatives ensures your payment is posted to your policy right away.
Western Union, MoneyGram or ACE payments are effective at the date and time received.
If you mail in your payment, SafeAuto will honor the payment effective at 12:01 a.m. on the date following the postmark on the envelope. If there is no postmark, or the post-mark date is illegible, we will honor the date on which the payment was received effective 12:01 a.m.
If you have an arrangement with a bank to debit your account for payment toward a policy, your payment will be effective the day following the postmark on the envelope in which it is received at 12:01 a.m. - not on the day it was transferred from your account.
These are general rules and procedures that may not apply in every state. For more detailed information on payment effective dates and times for your state, please read your policy, or contact our Customer Service Department.
Question Are any fees applied on a late payment? Answer Yes - If a payment is made past the cancellation date and time, a reinstatement fee will be added to your policy and you will incur a lapse in coverage.
However, late payments are not accepted in all cases. For example, a late payment will not be accepted on any certified (SR-22) policy or on a renewal in certain states. To ensure continuous coverage, please make your payments on time. Answer You can request your Proof of Insurance to be faxed or e-mailed to you right away by visiting the manage your policy page, or call us 24/7 at 1-800-SAFEAUTO (1-800-723-3288). We will also mail your Proof of Insurance after your policy has been issued. Question What coverages do I need? Answer The type of coverage you need is dependent on your specific situation. SafeAuto will ensure that you receive the minimum coverage limits as mandated by the state in which you reside. These coverages will always include, " Bodily Injury Liability" and " Property Damage Liability" that can protect you in a lawsuit arising from an accident in which you are being held responsible.
If you insure a newer model vehicle it is recommended that you include " Comprehensive-Collision" coverage on the policy. This coverage pays for the repair to your damaged vehicle (after a deductible) following an accident, theft, or if your vehicle has been vandalized.
Other coverages are available and differ by the state legal requirements in which you reside. You can call SafeAuto "24/7" and speak with a Sales Representative for more details. The number to call is 1-800-SAFEAUTO (1-800-723-3288).
Question What would cause my insurance premium to increase after I start the policy? Answer Sometimes it is necessary for us to adjust your rates after the start of the policy if anything changes from your original quote. Some of the items that may have changed include additional violations returning on the Motor Vehicle Report (MVR) for you or a driver on your policy or required forms not being returned by the due date. If you notice a change in your premium, and have additional questions regarding these changes please feel free to contact our Customer Service Department.
If you would like to see additional questions answered on our website please click here (CSD@safeauto.com) and submit your addition to our "frequently asked questions." (Please indicate in your e-mail that you would like this question added to our site.)
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